SiteMinder has been recognised as the provider of 2020’s number one Channel Manager Software and one of the top three customer-centric companies by Hotel Tech Report.
The HotelTechAwards select from over 100 top hotel technologies from all over the world.
The awards the hotel industry’s only awards based upon data, with winners determined by judges, votes and thousands of hotel tech users.
Users are assigned to rate technology products on mulitple factors including simplicity, value for money and customer service.
Simon Korber, Hotel Manager at Dene Guest House located in Edinburgh uses the platform and he said:
“SiteMinder provides an excellent platform for direct bookings, channel management and website presence. The platform is ever-evolving and new features are continuously added. Changes can be implemented within minutes as you operate the system yourself, and the phone support is available in different languages to assist, if required. The phone support staff are very knowledgeable and friendly,” says Ms Korber.
SiteMinder’s CEO, Sankar Narayan, commented, “We are honoured to be recognised as the global hotel industry’s channel manager provider of choice, and thank our customers for their vote of confidence in our platform’s ease-of-use, the functionality it provides to be competitive in an ever-changing market, and the localised support that we proudly offer to help hoteliers when they need us most.
“We are particularly pleased to be named among the top three most customer-centric global companies, in the category of People’s Choice. The People’s Choice Awards serve as a testament to those companies that have not compromised their relentless focus on customer centricity in their pursuit of strong growth, and we at SiteMinder remain absolutely committed to our 35,000 customers around the world in this regard.”
There are more than 40,000 hotel users that use SiteMinders innovative technology every month.